Shipping policy

DELIVERY
All Misk Jewellery pieces are handcrafted by expert artisans. If your order is not in stock, it will be specially made for you. This might take up to 2 to 3 weeks. The jewellery will be shipped from Dubai, UAE to your country by expert courier.
International shipping is complimentary on every order, however custom taxes and duties might apply. Please contact the authorities of your country if you are unsure about the amount.
UAE DELIVERY POLICY
We are pleased to offer complimentary home delivery for all UAE. Kindly check with our team for delivery times confirmation on info@miskjewellery.com
If your order is not in stock, it will be specially made for you. This may take up to 2 to 3 weeks.
Our team will confirm the delivery date upon payment confirmation.
INTERNATIONAL DELIVERY POLICY
We are pleased to offer complimentary international shipping on every order
Your order will be delivered by our expert couriers and will be packed in our branded boxes. Delivery times may vary, depending on the stock of the pieces, you will be informed about the expected delivery date once you place your order. Any description and information concerning the weight of precious materials and the number of stones and carats are provided for information only and may vary on the delivered piece.
All international deliveries will shipped only after payment confirmation and funds credited in our account.
Confirmed payments will receive the tracking number within 48 hours.
Note:
For Payments by Bank Transfer please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.
Our courier cannot deliver to PO, APO, or FPO box address you may request the shipment to be held for pickup. The receiver will then be able to pickup the shipment at the local courier station.
Please note that custom taxes and duties are your responsibility.

Please be aware that all deliveries need to be signed for, and photographic ID may be required. If you are not available at the time of delivery, our courier company will leave a note and you will be able to reschedule your delivery for a more convenient time.

MISK JEWELLERY will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the "UAE Law".

RETURNS AND EXCHANGES
See our Refund Policy: https://miskjewellery.com/policies/refund-policy

If you have any inquiries, please email info@miskjewellery.com, our team will be delighted to help.

MISK JEWELLERY 2026